Return Policy

Last updated November 4, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

This return policy was created using Termly.

 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service info@bravelylane.com to request a return. After receiving a return label place the item securely in its original packaging and drop off at your nearest post office.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Since we are a small boutique we cannot guarantee availability of inventory, we will do our best to provide an exchange of the same item, when that is not possible we can offer store credit in lieu of an exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

916-426-2085 or info@bravelylane.com